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OUIGO

Versión en castellano

Postal address Calle Alfonso XII, 62
28014 Madrid (Spain)
Telephone + 34 910 780 990  E-mail marketing@ouigo.es Web www.ouigo.com/es/  
Company data
Management team

-    General Manager: Hélène Valenzuela
-    Head of Human Resources and IT: Francisco Martín 
-    Head of Legal Department: Patricia Miranda 
-    Head of Operations Planning and Maintenance: Sergio Bárcena
-    Head of Security Management: David Cortes
-    Head of Financial & Procurement Officer: Santiago Pérez de Ayala
-    Commercial and Marketing Director: Federico Pareja
-    Operations and Services Management Director: Pierre Grosmann

Activity Railway Transport Operator.

Main products and services

OUIGO ESPAÑA SAU is a private company, a Spanish subsidiary of the French group SNCF Voyageurs, one of the world’s leading players in travelers transport, mainly by rail. OUIGO is the “low-fare” high-speed train operator that arrived in Spain with the aim to popularize high-speed travel and bringing this means of transport closer to all budgets.

From May 10, 2021, OUIGO began its activity in Spain offering a high-speed service between Madrid and Barcelona with stops in Zaragoza and Tarragona. Since October 7, 2022, the company operates the route Madrid - Valencia and on April 27, 2023, OUIGO expanded its activity in Spain bringing its service to the cities of Alicante and Albacete. This 2024 it has connected Madrid with Valladolid and Segovia; Elche and Murcia; added a stop in Cuenca on the Madrid-Valencia and Madrid-Albacete-Alicante routes; and in the second semester it will start operating on the Madrid-Cordoba-Sevilla-Malaga route

OUIGO operates a total of 10 daily departures between Madrid and Barcelona, with routes from 2 hours and 30 minutes, with stops in Zaragoza and Tarragona, and a total of 10 routes between Madrid and Valencia, in less than 2 hours. On the Madrid-Alicante route, with a stop in Albacete, it offers 6 journeys in about 2 hours. Since this year, OUIGO offers 2 daily high-speed train frequencies between Madrid and Valladolid, with a stop in Segovia, one of them with a link to Alicante, passing through Albacete. 

In addition, it offers 2 daily frequencies between Madrid and Murcia with a stop in Elche and 6 daily frequencies to Cuenca within its Madrid-Albacete-Alicante and Madrid-Valencia corridors. In the second semester OUIGO will begin operations on the Madrid-Cordoba-Seville-Malaga route with 3 daily frequencies to Seville and 3 daily frequencies to Malaga, all stopping in Cordoba.

These routes are carried out on board the modern fleet of 16 Alstom Euroduplex double-decker trains.


Top products: OPERATORS: 1. High-speed train service between Madrid and Barcelona with stops in Zaragoza and Tarragona, Valencia, Albacete, Alicante, Segovia, Valladolid, Murcia, Elche, Cuenca, Sevilla, Córdoba and Málaga. 2. New high-speed train routes between Madrid and Valladolid, stopping in Segovia; Madrid and Murcia, stopping in Elche; Cuenca on the Madrid-Valencia and Madrid-Albacete-Alicante routes and Madrid-Córdoba-Sevilla-Málaga in 2024. 3. Open Sustainability. 4. Personalised travel experience with options such as OUIGO FULL, Time to Think and onboard services such as OUIBAR and OUIFUN.

 

Activities by year

High-speed service on OUIGO double-height trains between Madrid and Barcelona with stops in Zaragoza and Tarragona since May 2021, Madrid and Valencia since October 2022, and Madrid and Alicante, with a stop in Albacete, from April 2023. 

In 2024 OUIGO has started to offer high-speed train routes between Madrid and Valladolid, with a stop in Segovia; Madrid and Murcia, with a stop in Elche; and Madrid and Cuenca, on the routes to Valencia and Albacete and Alicante; and in the second semester of 2024 between Madrid-Cordoba-Sevilla-Malaga.

Innovations

Multiple innovations in the digitalization of the railway operation sector in Spain.

Areas Madrid, Zaragoza (Aragón), Tarragona (Cataluña), Barcelona (Cataluña), Valencia (Comunidad Valenciana), Alicante (Comunidad Valenciana), Albacete (Castilla-La Mancha), Segovia (Castilla y León), Valladolid (Castilla y León), Cuenca (Castilla La Mancha), Murcia (Murcia), Elche (Comunidad Valenciana). Coming soon to Córdoba (Andalucía), Sevilla (Andalucía) & Málaga (Andalucía).

Certifications Accessibility: OUIGO´s website and app are certified AA by ILUNION Accessibilidad in terms of accessibility to its platforms for disabled people.

Activities Operators.
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