Page 397 - Anuario FFCC - 2025

iryo conecta: another step forward in integrated mobility.
Whatever the path, we’ll take you there.
Management team:
Carlos Bertomeu – President. Activities in the year:
Simone Gorini – CEO. High-Speed rail transport service in Spain.

Activity: Railway Transport Operator. Geographical areas where it markets products and services: guía de empresas

Main products and services: Madrid
iryo, the first private Spanish high-speed operator, the Barcelona
company, owned by Air Nostrum, Globalvia and Tre- Zaragoza
nitalia, operates most of the Spanish high-speed routes, Valencia
connecting 11 destinations: Madrid, Barcelona, Seville, Alicante
Malaga, Cordoba, Tarragona, Valencia, Alicante, Cuenca, Cuenca
Zaragoza and Albacete. The company has an initial fleet Cordoba
of 20 new state-of-the-art trains. Seville
Malaga
The operator, which manages 30% of the total of High- Albacete
Speed journeys, has made a total of 43,000 trips since the Tarragona
beginning of its operations, carrying more than 14 million
passengers and obtaining a Net Promoter Score of 72% Certifications:
from passengers, which places it as a leader in the sector, Quality and Environment
and is the railway company with the best punctuality in 100% renewable energy consumption and certifications:
high speed, obtaining 88% punctuality within 5 minutes - ISO 90001 for quality management systems
on its routes, while the average for all lines in Spain stands - ISO 14001 for environmental management systems
at 83%. - ISO 45001 for occupational health and safety management
systems
iryo is quality, tourism and experience. The company of-
fers its travelers flexible tickets without restrictive fares
in which customers lose their money, and, in addition,
they offer the option of extending that flexibility through
the Open mode. They are committed to personalization,
with four comfort classes for each type of traveler (Infini-
ta Bistró, Singular Only YOU, Singular and Initial), and
a new standard of Customer Experience with their own
Assistants.

A unique mobility experience that is completed with a qua-
lity gastronomic offer on board with the creation of its own
brand: Haizea, that can be enjoyed in 4 different proposals
Menú Infinita Bistró, Menú de Mercado, Bar Restaurante
and Bar Móvil.

It also has its own loyalty program, Club YO.

Top products: OPERATORS: 1. Leaders in quality, for
you to enjoy the ultimate on-board experience. 2. Ope-
rator with the second highest number of connections, 70
daily connections between different points in Spain. 3.
Flexible tickets on our four fares, so you can make chan-
ges. 4. High-quality cuisine under the HAIZEA brand. 5.

Spanish Railway Yearbook 2025 Anuario del Ferrocarril 395